Knowledge Base Article No. 11477
Article Name
PC Tune Up - Problems Restarting Immediately After Defragmenting

Products
ZAXS

Operating System
Windows

Solution
---------------------------------------------------------------------------------------------------------------------------------------------------

Some users of PC Tune Up, which is included with ZoneAlarm Extreme Security 8.0.400.020 (and below), have been experiencing problems where the computer will not restart successfully immediately after using the "Defragment" option in PC Tune Up.

The only known workaround is to either temporarily turn off the AntiVirus or shutdown ZoneAlarm completely before Defragmenting the registry. We recommend turning off the AntiVirus temporarily.

We expect this problem will be fixed in upcoming versions of ZoneAlarm.

 





Search the Knowledge Base Database