Some users of ZoneAlarm Internet Security Suite 9.1.507.000 have found issues connecting to their existing network. CheckPoint ZoneAlarm in the USA are aware of this issue and are currently investigating. We recommend that you uninstall ZoneAlarm and download (if you do not already have it) and reinstall the version v9.1.008.000 of ZoneAlarm Internet Security Suite.

First, download and "Save" the v9.1.008.000 of ZoneAlarm Internet Security Suite (if you don't already have it):
http://download.zonealarm.com/bin/free/1062_en/zaSuiteSetup_91_008_000_en.exe

Once the installation file has completely downloaded, disconnect from the internet and go to the Windows START menu, Program/All Programs, ZoneAlarm, choose "Uninstall ZoneAlarm" and follow the prompts to remove ZoneAlarm from your computer and restart your computer.

Next, locate the ZoneAlarm installation file you downloaded and saved to your computer and begin the installation by double clicking the ZoneAlarm installation file and following the prompts. We recommend you choose "Default quick installation" to ensure that ZoneAlarm is configured correctly. When the initial setup is complete, please choose "Restart Computer" to continue.

If prompted, COPY and PASTE your license key into the license key area of the ZoneAlarm Evaluation window and click "Authorize Key". Your license key would have been emailed to you at your time of purchase. Please do NOT attempt to type in the key. Due to the length and complexity of the alphanumeric key, mistakes can be made very easily.

We recommend you choose the "Internet Zone" on the "New Network Found" setup window. However, if you are on a private network with other trusted computers and wish to share files, printers or other resources, you may wish to choose the "Trusted Zone."

PLEASE NOTE: More information regarding networking is available in the ZoneAlarm Help file. The installation is complete. You can now close the ZoneAlarm window and continue using the computer.