Article Name
Printing problems with ZoneAlarm installed
Products
All ZoneAlarm Firewall Versions
Operating System
Windows
Solution
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If you have been experiencing problems printing (in particular with very slow
printing) with ZoneAlarm installed, we recommend you try the following:
Open ZoneAlarm and go to AntiVirus/AntiSpyware on the left and then click the
Advanced Options button on the bottom right. In the Advanced Options window,
click Exceptions under Virus Management ("not" Spyware Management). Click "Add
File" and copy and paste in the following line and click OK:
C:\WINDOWS\system32\spool\drivers\
Restart the computer and test printing again.
Please also let us know the printer brand and model you have been
experiencing these problems with.
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