• New Browser Security:
  • Advanced Download Protection:
    • Detects the latest zero-day threats in downloads that you initiate–before they reach your computer
    • Includes heuristic analysis and program check
    • Can run and analyze download behavior in a virtual environment if necessary
  • Spy site detection
  • Signature and heuristic phishing detection
  • Website safety check and rating
• Program control features to stop advanced security bypass attacks:
  • Timing attack protection
  • Service control manager protection (not supported on 64-bit and Windows 7)
• Other enhancements:
  • Many performance improvements
  • Reduced number of unnecessary alerts
  • Windows 7 ready (Free compatibility update to run on Windows 7 when it is released)
• To serve our customers who have a need for a streamlined high-end firewall product to use with an existing anti-virus program, ZoneAlarm Pro firewall no longer includes the anti-spyware feature. To further streamline in an age where web privacy controls are built into popular browsers and email attachment scanning is included in major email applications, privacy controls and inbound MailSafe have also been removed.

1. ZoneAlarm firewall
2. Program control and Operating System (OS) firewall
3. Outbound MailSafe Email protection
4. Identity theft protection services
5. ZoneAlarm Browser Security:
   • Advanced Download Protection
   • Spy site detection
   • Dual-engine phishing site detection
   • Website safety check and rating

ZoneAlarm's antivirus solution is included in ZoneAlarm Extreme Security, ZoneAlarm Internet Security Suite, and ZoneAlarm Antivirus.

To view System Requirement, click here.

This policy is in place for several reasons:

• Older operating systems, even when still supported by the creating company, often have technical limitations that make it impossible to properly protect our customers using new and advanced ZoneAlarmŽ technology.
• When the creating company stops fixing the new “holes” discovered by hackers in its operating system, customers are much more vulnerable to attack. 
• ZoneAlarmŽ strongly encourages its customers to adhere to a “best practices” approach to security, where each best practice that’s upheld makes the customer much less likely to fall victim to attack; and every best practice ignored makes the customer much more vulnerable.  Keeping software, including the operating system, up-to-date with the latest security patches is an essential best practice.

If your subscription for ZoneAlarm Pro is still active (meaning it has not expired), you are entitled to upgrade to ZoneAlarm Pro 9.0 for free.

If your subscription has expired, you must purchase ZoneAlarm Pro 9.0. You may install ZoneAlarm Pro 9.0 on top of a previous version of ZoneAlarm Pro.

Yes, this glossary presents terms that are commonly used in ZoneAlarm Internet Security Suite.

• Administrative Account —The login account and associated properties assigned to administrators of computers.
• Alert —A message displayed in a popup dialog at an endpoint computer as the result of a security exception or violation. Alerts generated can be firewall-related, program-related or MailSafe-related.
• Blocked Zone — A Zone to which known security threats can be directed. Computers and networks placed in the Blocked Zone cannot communicate with an endpoint computer in either direction. See also: Internet Zone, Trusted Zone
• Event — An item entered into the ZoneAlarm Internet Security Suite log or appearing as an Alert.
• Gateway —A network point that acts as an entrance to another network. In a company network, a Virtual Private Network (VPN) device may protect access by dial-in users, or a proxy server may act as a gateway between the internal network and the Internet. A gateway may also be any machine or service that passes packets from one network to another network or across the Internet.
• Internet Zone —Includes all non-trusted entities—any computer anywhere on the Internet that is able to send data to the user’s networked computers or receive data coming from them. Members of this Zone are not defined, as it consists of anything not defined in the Trusted or Blocked Zones. The Internet Zone inherently allows access unless the user specifically blocks an activity or traffic type. See also: Blocked Zone, Trusted Zone.
• Local Zone —see Trusted Zone.
• Lock (Internet) —A protective feature that locks activity to and from the Internet when a protected endpoint computer is unattended for a configurable length of time. When the lock is on, no data can enter or leave the endpoint computer through connections to the Internet, unless the pass lock attribute is set for the program involved.
• Malware — Trojan horses, viruses, worms and other malicious code specifically created for the purpose of a) causing damage to computers, b) bypassing legitimate security tools and/or c) taking advantage of software/hardware vulnerabilities.
• Pass Lock — An optional program protection property that allows a given program to continue to access the Internet when the Internet Lock is engaged.
• RADIUS — Remote Authentication Dial-In User Service enables remote access servers to communicate with a central server to authenticate dial-in users and authorize their access to the requested system or service.
• TooLeaky — A proof-of-concept test utility that demonstrates a theoretical vulnerability in personal firewalls by taking control of trusted applications. The Advanced Program Control in ZoneAlarm Internet Security Suite stops TooLeaky.
• Trojan horse — A remote administration tool used to infiltrate and seize control of a computer attached to the Internet or a network.
• Trusted Zone — the domains, IP addresses, IP ranges and subnets of sources defined as permissible traffic through the firewall. See also: Internet Zone, Blocked Zone.

You can purchase ZoneAlarmŽ Pro from our Web site, by clicking here.

ZoneAlarmŽ offers several methods of support to our user base:

• Knowledge Base —search through our database through known issues; includes FAQ's for each product. Click here.
• User Forum —provides users of all ZoneAlarmŽ and IMsecure products the ability to share ideas and support each other. This is not an official publication of ZoneAlarmŽ, which is not responsible for the content posted therein. Enter forum.
• Email ZoneAlarmŽ Technical Support —available 24/7, the technical support and sales staff will respond to you for all your queries.
• Premium Telephone Technical Support —charged to your phone bill or credit card, may be obtained by dialling 1902 215 238.

The consistent feedback we get from ZoneAlarm Pro customers is that they want a streamlined product that focuses purely on prevention and firewall. In other words, Pro should only be about keeping the computer healthy by preventing infection in the first place while other security (anti-virus and anti-spyware) is focused on providing a cure after getting infected.

So to serve our customers who have a need for a streamlined high-end firewall product to use with an existing antivirus/anti-malware program, we strengthened our firewall and prevention technologies and took out anti-spyware.

To improve our prevention technologies, we focused on the browser where over 1/3 of all attacks now start, adding Download Protection (with new, unique heuristics and advanced scan that test runs the program in a safe environment) and Anti-Phishing (signature and heuristic protection). We also enhanced our firewall, adding protection against new, modern attacks that other firewalls miss like raw disk access, timing, and service control attacks.